RizeHost Acceptable Use Policy (AUP)

Acceptable Use Policy (AUP)

Effective Date: 08/05/2025

This Acceptable Use Policy (“AUP”) sets forth the guidelines for the use of hosting, domains, email, and related services (“Services”) provided by RizeHost.com (“RizeHost,” “we,” “our,” “us”). All customers and users (“you,” “your”) must comply with this AUP. Use of the Services constitutes acceptance of this AUP.

1. General Conduct

You must be at least 18 years old to use our services.

You agree to use the Services in a responsible manner, consistent with applicable laws and this AUP. You may not use the Services in a way that:

• Harms or interferes with RizeHost’s systems, networks, or other customers.
• Violates the rights of others, including privacy, intellectual property, or contractual rights.
• Circumvents or attempts to bypass security or access controls.

2. Prohibited Content

You may not host, publish, transmit, or distribute content that includes:

• Illegal material: child exploitation, stolen data, controlled substances, counterfeit goods, or any activity prohibited by law.
• Copyright-infringing material: pirated movies, music, software, or other unlicensed works.
• Adult content: pornography, escort services, sexually explicit material (unless specifically permitted by RizeHost under a separate agreement).
• Hate or violence: content promoting terrorism, hate groups, or violence against individuals or groups.
• Fraud or scams: phishing, deceptive schemes, pyramid or Ponzi schemes.

3. Network Abuse

The following activities are strictly prohibited:

• Spam/Unsolicited Email: sending mass emails, spam, or marketing without consent.
• Mail Bombing or Denial of Service (DoS/DDoS): overloading or disrupting networks, servers, or services.
• Open Relays/Proxies: operating mail relays or proxies that can be exploited by third parties.
• Resource Abuse: running scripts or bots that excessively consume CPU, memory, or bandwidth, impacting other customers.

4. Security Violations

You may not use our Services to:

• Attempt unauthorized access to networks, systems, or accounts.
• Scan, probe, or test the vulnerability of any system or network without authorization.
• Deploy malware, viruses, trojans, worms, keyloggers, or similar malicious software.
• Interfere with the functionality or availability of other users’ websites or services.

5. Resource Usage Limits

Shared hosting accounts are subject to resource usage limits. You may not:

• Use hosting accounts primarily for file storage, backups, or large-scale media distribution.
• Run background processes that persistently consume server resources.
• Host cryptocurrency mining software or engage in distributed computing projects without prior approval.

6. Email & Messaging

You may not use RizeHost email services to:

• Send unsolicited bulk or commercial email (spam).
• Forge headers or falsify sender identity.
• Harvest email addresses or personal information without consent.
• Distribute chain letters or multi-level marketing schemes.

7. Domains & DNS

• Domain registrations must comply with ICANN policies and applicable registrar rules.
• You may not use domains hosted with RizeHost for abusive activities, including spam or deceptive websites (e.g., phishing).
• DNS services may not be used for command-and-control (C2) servers or other malicious infrastructure.

8. Enforcement

• Violations may result in suspension or termination of Services, with or without notice.
• Severe or repeated violations may lead to permanent account closure and reporting to appropriate authorities.
• RizeHost reserves the right to remove or disable access to any content or account deemed in violation of this AUP.

9. Reporting Violations

To report abuse of RizeHost’s Services, contact us at: abuse@rizehost.com. Please provide detailed information, including logs, email headers, or URLs, to help us investigate.

10. Updates

RizeHost may update this AUP at any time. Continued use of the Services constitutes acceptance of the updated AUP.

Contact

Email: support@rizehost.com

Phone: (602) 888-3370

Address: 18402 N 19th Ave, Phoenix, AZ 85023

Please review our full Terms and Conditions for more detailed information.