Privacy Policy:
Effective Date: 08/05/2025
At RizeHost.com ("RizeHost", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, products, and services (the "Services").
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We may collect the following information when you interact with our Services:
a. Personal Information
- Name, email address, phone number, billing address, and payment details.
- Domain registration details (including WHOIS information as required by ICANN).
b. Account & Service Data
- Login credentials and account preferences.
- Server usage data, bandwidth consumption, and resource usage.
c. Technical Information
- IP address, browser type, operating system, and device identifiers.
- Cookies and tracking technologies to improve functionality and performance.
2. How We Use Your Information:
We use collected information to:
- Provide, manage, and improve our Services.
- Process payments and billing.
- Register domains and comply with ICANN and registrar policies.
- Respond to customer support requests.
- Prevent fraud, abuse, or security incidents.
- Send service-related communications (e.g., account notices, updates).
- With your consent, send marketing or promotional messages (you may opt-out anytime).
3. Information Sharing:
We do not sell your information. We may share it only in the following cases:
- Domain Registration: Required WHOIS data may be shared with ICANN and registrars.
- Service Providers: Payment processors, data centers, or other partners who help us deliver Services.
- Legal Compliance: If required by law, court order, or regulatory authorities.
- Business Transfers: If RizeHost merges, sells assets, or undergoes acquisition, your data may be transferred as part of that process.
4. Cookies & Tracking
- We use cookies to enhance site functionality, analyze usage, and improve customer experience.
- You can disable cookies in your browser, but some features of our Services may not function properly.
5. Data Retention
- We retain customer data only as long as necessary to provide Services and comply with legal obligations.
- Upon cancellation of Services, account data may be deleted or anonymized after a retention period.
6. Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location (e.g., GDPR, CCPA), you may have rights to
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- WRequest data portability.
- Opt-out of marketing communications.
Requests can be made by contacting us at privacy@rizehost.com.
8. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of Services constitutes acceptance of changes.
11. Contact Us
If you have any questions or privacy concerns, please contact us:
Email: privacy@rizehost.com
Phone: (602) 888-3370
Address: 18402 N 19th Ave, Phoenix, AZ 85023
